New router installed
The replacement router that I received some time ago, has been installed. I had to revert to a configuration of some time ago, since the latest one contained errors that might have been related to the problems I encountered: login for instance wasn’t possible.
The biggest issue I have now is to redefine the filters, and since the configuration backup is an encrypted, binary file, that means re-scanning log files. Or Draytek is able (and willing) to send me a program to de-encrypt and read the configuration….
02-May-2013
Replacement has arrived
It seems the Vigor router was broken beyond repair. Not really a surprise knowing that it is impossible to repair anything that is soldered on a board by robots….The problem was not software, that’s for sure.
Today I received a box that contained the whole lot: router, antennas, power unit, cables and docs.
Next step is to reload the saved configuration, and re-install it.And find out what can be improved in the installation.
04-Apr-2013
Indeed: broken
I just received confirmation of the supplier that the Vigor router is indeed broken ‘beyond repair’. This type is no longer available in the normal channels, so they will contact Draytek for repair or a replacement. It may take some time… Luckily, I already contacted Draytek on the issue, perhaps I can speed things up….
But the downside is that if I receive a replacement, I might have to redo the configuration from scratch. Since the backup of Draytek is both binary and encrypted, I cannot read these files unless there is software to read these filoes. There is some on the internet, but it also contains the warning that not all information can be read – because the file is binary…Another question to Draytek!
30-Mar-2013
Router replaced
The update supplied by Draytek didn’t solve the problems: After 6 minutes or so after login on the admin GUI, connection is lost. So I had to replace the Draytek with the Fritzbox supplied by the ISP, in order to ship the Draytek to the supplier to have it checked and fixed; there is no alternative as to work with equipment that does not fit my requirements. No real problem as long as it works – and the situation is expected to be temporary.